Shipping Policy

Last Updated: June 21, 2026

Thank you for shopping with Nexlume. We are committed to delivering your order as quickly and efficiently as possible. Please review the following information regarding order processing and shipping.

Order Processing

All orders are processed after payment has been received.

• Standard processing time: 1–3 business days.
• During high-volume periods or holidays: Processing may take up to 5 business days.
• Orders are not shipped or delivered on weekends or holidays.

Because our products are sourced directly through our fulfillment partners, occasional delays may occur due to factors outside of our control, including:

• Temporary inventory shortages at the manufacturer.
• Delays in products arriving at our fulfillment facilities.
• Increased order volume during peak shopping seasons.

If your order experiences an unexpected delay, we will do our best to keep you informed.

Shipping Times

Once processed, orders generally arrive within 8–10 business days.

Estimated total delivery time:

• Processing: 1–3 business days (up to 5 business days during peak periods)
• Shipping: 8–10 business days

/Plea28`se note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Please allow 24–48 hours for tracking updates to become available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. Nexlume is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost, Damaged, or Delayed Packages

While we work closely with our shipping partners to ensure timely delivery, Nexlume cannot guarantee delivery dates and is not liable for delays caused by carriers, customs, weather events, or other circumstances beyond our control.

If your package is significantly delayed, arrives damaged, or appears to be lost, please contact us and we will gladly assist you in resolving the issue.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact us:

Nexlume Conctacts:
w.n.connection00@gmail.com
Orlando, FL 32829
United States

We appreciate your business and thank you for choosing Nexlume.